Media services provide inbound and other subscriber services for publishing houses.
At its core, the value proposition of DMI Media Services consists of service packages enabling publishing houses, publishing management operators and corporate publishing customers to concentrate on their core business.
In addition to the services mentioned, one other important value proposition is the high system availability based on the cloud including easy web access for publishing houses who are customers.
We treat the customer or subscriber relationships, which we provide on behalf of the publishing houses, as individual, personal support related directly to the type of publishing house (newspapers, magazines, etc.) and the service modules chosen. Employees at the customer contact centre and in data management are trained for work with specific customers and/or their subscribers, and represent the publishing house in a highly professional manner.